Frequently Asked Questions

  • IS MICRONEEDLING PAINFUL?

    Microneedling is generally very well-tolerated. Most clients describe the sensation as scratchy, tickly, or slightly prickly, but not painful. I don’t use topical anaesthetics/numbing cream, as they can compromise barrier health, increase irritation risk, and reduce treatment effectiveness.

    HOW LONG IS THE DOWNTIME?

    Expect 2–5 days of redness, dryness, tightness, or mild tenderness. These are normal signs of healing.

    WHEN WILL I SEE RESULTS?

    Most people notice brighter, smoother skin within 1–2 weeks, with collagen-building benefits developing over 4–6 weeks.

    WHEN CAN I WEAR MAKEUP?

    Please avoid makeup for at least 24 hours. You will be given aftercare guidance during your treatment.

    IS THE BOOKING FEE/DEPOSIT REFUNDABLE?

    No, booking fees are non-refundable, but fully transferable if you give 72 hours’ notice. Cancellations or rescheduling within 72 hours will forfeit the deposit.

  • WILL MY SKIN PEEL AFTER THE TREATMENT?

    Some clients experience mild flaking around 2–7 days after treatment, while others have no visible peeling at all. Both responses are completely normal. The peels I offer are gentle and superficial, so heavy peeling is not expected.

    HOW SOON WILL I SEE RESULTS?

    Most clients notice smoother, brighter skin within a few days, with full radiance developing over 1–2 weeks.

    WHEN CAN I WEAR MAKE UP?

    Avoid makeup for 24 hours to allow your skin to recover and avoid irritation.

    DO CHEMICAL PEELS HURT?

    You may feel tingling and/or warmth, but discomfort is minimal and short-lived. Some people experience a more intense sensation that other.

    IS THE BOOKING FEE/DEPOSIT REFUNDABLE?

    No, booking fees are non-refundable, but fully transferable if you give 72 hours’ notice. Cancellations or rescheduling within 72 hours will forfeit the deposit.

  • CAN I TOUCH MY FACE AFTER THE FACIAL?

    It’s best to avoid touching or rubbing your face for the first 24 hours. This helps protect the skin barrier while it settles and reduces the risk of irritation or congestion.

    WHEN CAN I WEAR MAKEUP?

    Avoid makeup for 24 hours, especially products containing fragrance or heavy ingredients. After this time, you may reintroduce light, skin-friendly makeup if your skin feels calm.

    MY SKIN HAS BROKEN OUT SLIGHTLY, IS THIS NORMAL?

    Yes, mild breakouts can occur as congestion surfaces and the skin rebalances. This is usually temporary. If breakouts persist or worsen, please get in touch so I can guide you.

    WHICH SKINCARE PRODUCTS SHOULD I AVOID AFTER THE FACIAL?

    For the first 48 hours, avoid exfoliants and active or anti-ageing products, including:

    • Retinol or retinoids

    • AHAs and BHAs

    • Steroid creams (unless medically prescribed)

    Stick to gentle cleansing, barrier-supporting moisturisers, and SPF.

    CAN I EXERCISE, USE THE SAUNA, OR GO IN THE SUN?

    Try to avoid heat, sweating, strong sunlight, UV exposure, saunas, steam rooms, and sunbeds for 24 hours. Heat can stress the skin barrier and slow recovery.

    WHAT ELSE CAN I DO TO HELP MY SKIN?

    Drink plenty of water, keep your skincare routine simple, avoid smoking and alcohol for 24 hours, and follow the homecare advice provided. Consistent gentle care helps strengthen the skin barrier long-term.

    IS THE BOOKING FEE/DEPOSIT REFUNDABLE?

    No, booking fees are non-refundable, but fully transferable if you give 72 hours’ notice. Cancellations or rescheduling within 72 hours will forfeit the deposit.